Plug-and-play telephony system provides single number, network, and service across any device
A bespoke, flexible, multi-device phone system for the mid and enterprise markets has been launched by teliqo.
Available on desk phones, computers and laptops – as well as on iPhones, iPads, and tablets – teliqo provides users with a single telephone service using one contact number across all of their chosen devices, enabling them to extend their office to wherever they are.
Russell Lux, Commercial Director at teliqo, stated: “As workforces become increasingly reliant on mobile devices to work both in and out of the office, teliqo has put the humble telephone at the centre of the drive to maximise employee productivity and operational efficiency.”
Calls to the single number are not simply forwarded, but routed simultaneously to all devices, allowing the user to choose which one they answer. Regardless of the device used to make a call, the same number is displayed for the recipient. teliqo’s own network carries mobile calls and landline calls.
Highlighting the service’s flexibility and scalability, Lux said: “Users can choose from over 200 features, including conferencing, secure call recording, unified voicemail, call reporting and management and call centres. teliqo is also able to create bespoke features that can easily be added to fit the specific and changing requirements of individual customers.”
Initial set-up and any future changes can all be completed through teliqo’s secure web portal – and once the phones are connected, they configure themselves with the user’s one number, their profile, and all the other customer settings. Voice-prioritised broadband, included in the monthly subscription, provides the necessary quality of service. No specialist telecoms knowledge is required, however online and phone support is available 24/7 from teliqo’s UK-based support centre.”
Simon Hochhauser, Founder and CEO of teliqo added: “Remote working and Bring Your Own Device schemes are are making it easier to work efficiently out of the office. But with clients often expecting constant availability, telephony systems have to follow suit. With teliqo, users get a tailor-made system that acts like an extension of your office, with the flexibility to evolve as and when you need it to. It is a compelling option for any business with multiple offices or a mobile workforce, from fast-growing SMEs right up to multinationals.”